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Vicky Bailey, Director of Quality Improvement
“The Corporate Quality Assurance Committee is dedicated to
excellence by monitoring, measuring, and evaluating the supports
provided in each home/center through various internal auditing
processes, parent satisfaction surveys, and staff satisfaction
surveys. It is RHA Howell Care Centers’ intent to ensure that
federal, state, and local regulations are followed, that
customer/staff satisfaction is achieved, and that each person
supported reaches his/her potential.”
- Director of Quality Improvement since August 2007
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Assumed duties as Corporate Quality Assurance
Chairperson since 2006
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Began
career with RHA Howell/Bear Creek in 1988 as a Qualified
Professional
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Became
Program Director at Bear Creek in 1995
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Served
as Special Education Teacher, Qualified Professional,
and Division Director at Caswell Center from 1976 to
1988
Education,
Training, and Certification
Bachelor of
Science in Special Education-Mental Retardation K-12
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